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Hi,

I just start to use my ConceptDraw Project 3.0 (bild 126), but it is not that easy. The Programm is not acting the way it is discribed in the documentation.

For example can I save a project but instead of loading it later, Concept Draw Project 3.0 is terminated!

Are there any reports of abnormal behavier of this programm on G4 Macs?

Gerhard Trimpin Wrote:
Hi,

I just start to use my ConceptDraw Project 3.0 (bild 126), but it is not that easy. The Programm is not acting the way it is discribed in the documentation.

For example can I save a project but instead of loading it later, Concept Draw Project 3.0 is terminated!

Are there any reports of abnormal behavier of this programm on G4 Macs?








Dear Gerhard and all users of ConceptDraw Project Version 3 build 126!

Please a??ept our apologies for the inconvenience!
Such bug was fixed and you can download the upgrade Version 3 build 130 using the link below:

for Mac:
http://conceptdraw.fileburst.com/Trial/P...3Trial.dmg

for PC:
http://conceptdraw.fileburst.com/Trial/P...3Trial.zip

If you cannot downlod it from these links, please write to support@conceptdraw.com

Hi,

Natalie Wrote:

Please a??ept our apologies for the inconvenience!

is accepted! I downloaded the new Version and it works perfect.

Thanks for the fast support!

Gerhard Trimpin Wrote:
Hi,

Natalie Wrote:

Please a??ept our apologies for the inconvenience!

is accepted! I downloaded the new Version and it works perfect.

Thanks for the fast support!


You are allways welcomeIcon_smile

Hi Natalie and Gerard,

I have just uppgraded to the newest release of CD Project 3.2

When I create a project and put some data into a Gnatt chart just to start for example a dummy project to use with upcoming projects and then save it as "Test 1234", when I try to open it, it is saved with the ending ".cdp" and opening the file either returns an empty project or crashes the program.
I have no problems to open files with the extension ".lpr" that you have in your samples directory.

Cocept Draw Project (3.2.277)
Mac OS X 10.4.9 (Build 8P2137)
Intel Core 2 Duo, 2GHz 2GB ram.

If you want I can send you the crash log to your e-mail.

Best regards
Sven Onnerstad


Natalie Wrote:

Gerhard Trimpin Wrote:
Hi,

Natalie Wrote:

Please a??ept our apologies for the inconvenience!

is accepted! I downloaded the new Version and it works perfect.

Thanks for the fast support!


You are allways welcomeIcon_smile

Hello Again Sven,

Please send me the file that crashes and the crash log to support@conceptdraw.com
Hi Sven,

onner Wrote:
it is saved with the ending ".cdp" and opening the file either returns an empty project or crashes the program.
Cocept Draw Project (3.2.277)
Mac OS X 10.4.9 (Build 8P2137)
Intel Core 2 Duo, 2GHz 2GB ram.


sorry, but all the files I saved with ConceptDraw Project are ".cdp"-files. And I tryed it out: I can create a new project, save the file and reopen it. No data is lost. The only different to your mac is the intel processor.

I hope, Natalya will be able to help you!

Hi Natalie,

Sent you the mail with attached info.

Good Luck!!

Sven

Natalie Wrote:
Hello Again Sven,

Please send me the file that crashes and the crash log to support@conceptdraw.com

Hi Gerhard,

Maybe this is the reason, I uses an Intel system. I will try it on my old Ibook when I return home in next week.

Thanks

Sven


Gerhard Trimpin Wrote:
Hi Sven,

onner Wrote:
it is saved with the ending ".cdp" and opening the file either returns an empty project or crashes the program.
Cocept Draw Project (3.2.277)
Mac OS X 10.4.9 (Build 8P2137)
Intel Core 2 Duo, 2GHz 2GB ram.


sorry, but all the files I saved with ConceptDraw Project are ".cdp"-files. And I tryed it out: I can create a new project, save the file and reopen it. No data is lost. The only different to your mac is the intel processor.

I hope, Natalya will be able to help you!

onner Wrote:
Maybe this is the reason, I uses an Intel system. I will try it on my old Ibook when I return home in next week.

Sven,
I just downloaded the 3.2 trial for os x and it seems to work fine for me (intel macbook). I'm not sure how to tell the exact build. I have 10.4.9 version of os x.

Regards,
Jim

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