ConceptDraw Community

I just bought both Concept Draw and Mindmap and got a confirmation of my purchase WITHOUT ANY download instructions or serial code. This was late last week. I have left a message and I have tried calling numerous times.

I paid $400 for software and I have not received anything. No one will answer the phone there at any extension I try.

Can anyone just help me get the software I already paid for?

My name is Derek Gehl. Look it up in your records.... or check you ticket system.

I am starting to get a little concerned and will be processing a chargeback in a day or so if I do not hear from anyone.

Thanks
Derek

Hi Derek, I've sent you your serial numbers and download links yesterday and resent them to you earlier this morning.
Please check your spam filters and inform me if you received my letter.
Thanx.